Delivery coverage
Denset Supplies Ltd is based in Mombasa and may coordinate delivery within Mombasa and surrounding areas. Availability for a specific destination must be confirmed before payment or dispatch.
How delivery charges are determined
Delivery charges are not fixed on this website. They may depend on the destination, distance, vehicle required, product weight and volume, access conditions, unloading requirements and requested timing.
Information needed for a delivery quotation
- Complete product list, sizes and quantities.
- Delivery area and a clear location pin or landmark.
- Site access information, including road or vehicle restrictions.
- Preferred delivery date or working hours.
- Any special unloading or handling requirements.
Confirmation and timing
A requested date or time is not confirmed until Denset has accepted the order and communicated the delivery arrangement. Timing may be affected by stock availability, traffic, weather, vehicle scheduling, site access and other operational conditions.
Receiving the order
A responsible person should be available to receive and inspect the delivery. Product names, quantities and visible condition should be checked before the delivery team leaves. Any apparent shortage, incorrect item or visible damage should be reported promptly using the order contact details.
Collection option
Where suitable, customers may discuss collection arrangements instead of delivery. Collection timing should be confirmed in advance so the order can be prepared.
Changes and cancellations
Tell Denset as early as possible about changes to quantities, destination or timing. Additional transport, handling or rescheduling costs may apply where a confirmed delivery has already been arranged.